Shipping Policy

This policy explains how Petition Club ships gifts and store orders.

Where we ship

We ship to addresses in the United States, including PO boxes and APO/FPO addresses. We do not ship internationally at this time.

Processing time

Orders are usually packed and handed to the carrier within 1 to 3 business days. Business days are Monday to Friday, excluding US holidays. During busy periods or promotions, processing can take a little longer.

Carriers and delivery time

We ship with USPS or another reliable carrier, chosen for the fastest available service to your address. Standard delivery usually takes 5 to 8 business days after your order ships. Delivery times are estimates, not guarantees.

Shipping costs

Free gifts carry the shipping and processing fee shown at checkout. Store orders show the shipping cost at checkout before you pay.

Tracking

When your order ships, we email you a tracking number when one is available. You can also see your orders and tracking in your account.

Delays

Weather, carrier problems and holidays can delay deliveries. These delays are outside our control, but we are happy to help you check on an order.

Wrong address

Please check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only if the order hasn't shipped. If an order is returned to us because of an incorrect address, we will reship it once you confirm the correct address, and we may charge the shipping cost again.

Lost or stolen packages

If your tracking shows no movement for 10 business days, or shows delivered but you can't find your package, email [email protected] within 30 days of your order. We will work with the carrier and, if the package is confirmed lost, send a replacement or a refund. We aren't responsible for packages stolen after the carrier marks them delivered to the correct address, but we will help you file a claim with the carrier.

Cancellations and returns

Orders can be cancelled before they ship by emailing [email protected]. Once an order has shipped, it can't be cancelled, but eligible items can be returned under our Refund Policy.

Contact us

Email: [email protected]